The threshold
It is not granted up front. A moderator sets an amount raised for your cause, above which you can ask for it. On your cause you will see one of these three messages:No threshold has been set yet
No threshold has been set yet
The moderator has not set an amount for this cause. There is nothing you can do from your side: if you need it, write to support explaining what for.
You are short of reaching it
You are short of reaching it
You are shown how much you have and how much is still needed. The request button only appears once you reach it.
You can request it
You can request it
The Request bank account button appears.
Requesting it
When you press it you are asked to confirm your identity with whatever you have turned on in your account, a passkey or a two-factor code. It is an operation involving money, and that is why being signed in is not enough. After that the request goes in progress and a person reviews it.If you have no verification method turned on, nothing is asked of you. Setting one up is the first thing you should do with your account. How
The three outcomes
Once it is assigned, you see the holder, the IBAN, the BIC and a reference. Each detail has its own copy button.

