Skip to main content
An update is a short entry you post on your cause to tell what has happened since last time. It appears on the public page, below the petition, with its date. Don’t touch the story to tell how it is going. The story explains why the cause exists, and newcomers read it in full; updates tell how it is going. Besides, changing the story sends the cause back to review.
You can only post updates while the cause is approved.

​
Posting one

1

Open your cause in the dashboard

Go to the Updates tab, or press More › Post update in the cause’s header.
2

Write in «What do you want to share»

It is a single text field, with no title. Keep it short: one piece of news per update. If you have three things to tell and none is urgent, one entry with all three is better than three entries in one day.
3

Press «Publish update»

You will see “Update published. It’s now pending review.” It appears on the public page once it is approved. If it is rejected, you will see the reason.
Updates tab of the cause with the What do you want to share field, the Publish update button and the notice that there are no updates yet

The Updates tab: you write, you publish, and they all stay here.

You cannot attach photos to updates. If you want to show the event or the document you handed in, describe it in words or broadcast a live stream.
You can also get there from the cause’s More menu:
The cause's More menu open, with Post update as the first option, followed by Copy public link, View on the portal, Button for your website, Pause and Close cause

The More menu: its first option is Post update.

​
What to tell

A milestone

Half the goal was reached, it was exceeded, it was reached ahead of time.

A move by the recipient

They met you, they replied, they went quiet after a month. Silence is news too.

A hand-in

You took the signatures to the registry office, report in hand.

The outcome

It was achieved or it wasn’t. Tell it either way.
A cause with no updates for weeks looks abandoned, and people who are hesitating don’t sign what looks abandoned. Telling something every two or three weeks is enough.

​
Correcting an update

A published update cannot be edited or deleted. Go over it before publishing. If something came out wrong, post a new one that corrects it: it is also the most honest thing towards those who already read the previous one.